Frequently Asked Questions (FAQ) – Blackbox Ballistics

Got a question? You’re in the right place. Our FAQ covers the most common things customers want to know — from pricing and shipping to special orders and transfers. If you don’t see your answer here, reach out and we’ll be happy to help.

We keep it simple — our prices are based on a standard percentage over cost, unless there’s a Manufacturer’s Advertised Price (MAP) restriction. We often run sales, and if we get a deal from a distributor, we pass the savings on to you. If you see a better price somewhere else, give us a chance to meet or beat it. No gimmicks, no “limited time” hype just to jack the price back up later.

Most items ship directly from one of our trusted distributors and arrive in 3–7 business days, depending on your location and the item.

For FFL items (firearms and certain restricted products), manufacturer restrictions require that they be shipped to us first from the distributor. This extra step doesn’t add much time — as soon as we receive it, we’ll either ship it to your chosen local FFL or schedule a pickup with you right away.

Typical delivery timelines:

  • Non-FFL items: 3–7 business days

  • FFL items: 5–10 business days total, including transfer or pickup scheduling

We’re not a full brick-and-mortar store, so we don’t keep a large inventory on hand. Most items are shipped straight from our distributors. On occasion, we’ll have some products in stock — especially popular ammunition — so when you come to pick up your gun, you can grab some ammo too.

Absolutely. If you don’t see it on our site, we can probably still get it. Just ask, and we’ll track it down for you.

Returns are handled according to our official Return Policy. You can view the full details here: Return Policy. In short — firearms, ammunition, and special orders can’t be returned once transferred or shipped, and all other items must follow the guidelines listed in our policy.

Yes. If you buy a gun online or from another dealer, we can handle the transfer to you. Our transfer process is quick, professional, and by appointment for your privacy.

Most new products are covered by the manufacturer’s warranty. We’ll help point you in the right direction if you ever need to file a claim.

We currently ship within the United States, following all federal, state, and local laws. Some items may be restricted in your state — check your local regulations before ordering.

For FFL items, you’ll need to complete a transfer through a licensed dealer. If you’re local, you can schedule a pickup appointment with us and complete the necessary background check in person. If you’re not local, we’ll ship the firearm to your chosen FFL for pickup — you’ll complete your background check with them before taking it home.

 

We accept cash, credit cards, and ACH transfers. Credit card payments may include a small processing fee. If you’re paying cash or by ACH, we may be able to offer a discount — just ask before you check out.

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