Refund and Returns Policy

RETURNS

Not thrilled with your order? No worries — we’ve got your back (within reason). If you’re unsatisfied, contact us within 10 business days of receiving your item to request a Return Merchandise Authorization (RMA). Items returned unopened and in the original box can be refunded, exchanged, or credited — minus a 10% restocking fee.

Got a little too curious and opened the box? That’ll be an additional 15% open box fee, bringing the total restock to 25%. All returns must be received within 10 business days of the RMA issuance and include all original packaging, manuals, accessories, and whatever else came in the box.

Special orders or custom-built items
Used or installed items (you break it, you buy it… or even just use it)
Firearms and NFA items after ATF paperwork starts
Optics, lights, night vision, or anything electronic (too risky)

Use a trackable shipping method and insure the package. If it’s lost or damaged and you didn’t track or insure it, that’s on you. USPS has limited tracking and a 30-day delay before they’ll even look into it, so keep that in mind.

Sales Policy

Used guns are sold as-is and will be labeled clearly. Descriptions are accurate to the best of our knowledge, and photos will be provided when possible. All used gun sales are final.

We strictly follow federal, state, and local laws. Firearms ship only to FFL holders. You are responsible for knowing what’s legal in your area.

New firearms ship with original manufacturer packaging and accessories. Warranty claims? Go straight to the manufacturer — we’re not authorized to do repairs or warranty service.

You must be 18+ for rifle/shotgun ammo and 21+ for handgun ammo. All ammo ships ground with adult signature required. Check your local laws before ordering.

No returns on ammunition. Ever.

Purchasing requirements: Ammunition buyer must be over the age of 21 years to purchase pistol ammo, 18 years for rifle ammo, and never have been convicted of a felony or adjudicated as mentally defective or been committed to a mental institution. All state, local and federal laws apply. By placing an order on this website you certify that you can legally purchase, receive and own ammunition. Please do not attempt purchase if you are prohibited from buying the item in your area.

The Gun Control Act (GCA), codified at 18 U.S.C. 922(g), makes it unlawful for certain categories of persons to ship, transport, receive, or possess ammunition, to include any person:

convicted in any court of a crime punishable by imprisonment for a term exceeding one year;
who is a fugitive from justice;
who is an unlawful user of or addicted to any controlled substance (as defined in section 102 of the Controlled Substances Act, codified at 21 U.S.C. § 802);
who has been adjudicated as a mental defective or has been committed to any mental institution;
who is an illegal alien or, except as provided in 18 U.S.C. 922(y)(2), has been admitted to the U.S. under a nonimmigrant visa;
who has been discharged from the Armed Forces under dishonorable conditions;
who has renounced his or her United States citizenship;
who is subject to a court order restraining the person from harassing, stalking, or threatening an intimate partner or child of the intimate partner; or
who has been convicted of a misdemeanor crime of domestic violence

No sales to New York, Maine, California, Massachusetts, Alaska, Hawaii, Washington DC, or City of Chicago. No exceptions.

Attention Connecticut customers: Please upload a picture of your required documentation in checkout. Acceptable documentation is an FFL dealer’s license by itself (not including type 03 C&R licenses), or a valid CT permit to carry a pistol or revolver, or a valid CT long gun eligibility certificate.

Attention Illinois customers: In the checkout process you must upload single image of your FOID card next to a second state issued ID when you place an order. Your shipping address must match the address on at least one of these two IDs.

Attention Rhode Island Customers: Beginning January 1, 2023, in order to purchase ammunition, you must be 21 years of age or older and have a valid pistol/revolver safety certificate issued by the DEM, or a Rhode Island hunter education course card issued by the DEM, or a permit to carry from either your local police department or the Attorney General. Please upload a picture of your ID next to any of the 3 acceptable permits listed above in checkout.

Attention New Jersey Customers: You must upload a single picture of your FID card next to your drivers license in checkout.

Standard Transfers:
$25 for the first firearm, plus $10 for each additional serial number in the same shipment.

Pickup Deadline:
Once we notify you that your item’s ready, you have 30 days to pick it up. After that, it’s $15/day storage until fees exceed the value or we hit 90 days, at which point we consider it abandoned and list it for sale to recover costs.

Most orders ship in 3–10 business days via UPS, FedEx, or USPS.
Tracking is provided when available. Special orders must be picked up within 90 days or they’ll be considered abandoned.

We comply with all federal, state, and local laws — and we expect our customers to do the same. Some items we sell may be restricted or prohibited in your state, county, or city. It’s your responsibility to know your local laws before placing an order. If an order is placed for a restricted item, it may be canceled and refunded minus processing fees.

Here’s a quick overview of some common restrictions:

California

No standard-capacity magazines over 10 rounds
No “assault weapons” as defined by CA DOJ
Strict roster for handguns — not all are eligible for sale
Ammo restrictions apply (must ship to FFL or licensed ammo vendor)

New York

No standard-capacity magazines over 10 rounds
AR-style rifles and others with banned features are prohibited
Ammo sales must ship to an FFL

New Jersey

No magazines over 10 rounds
Hollow-point ammunition is restricted
Certain firearms (like some semi-autos) are banned by feature

Connecticut

Must have a valid firearm permit to purchase any firearm, ammunition, or magazines
Many semi-auto rifles are banned
Magazines limited to 10 rounds

Massachusetts

Handguns must be on the state-approved roster
No magazines over 10 rounds
“Assault weapons” and certain semi-autos banned

Illinois (especially Cook County & Chicago)

Varies by city and county
FOID card required for firearm and ammo purchases
No magazines over 10 rounds in some areas

Washington D.C.

Extremely limited — most firearms, ammo, and magazines not eligible for sale

Colorado

No magazines over 15 rounds
Local restrictions may vary (check Boulder, Denver, etc.)

Maryland

No magazines over 10 rounds
Certain handguns must be on the state-approved list
Some rifles restricted based on features

Hawaii

No magazines over 10 rounds for handguns
Ammo must ship to FFL

This is not an exhaustive list. Laws change often, and we don’t want your order getting jammed up (or confiscated). When in doubt, check your local regulations or shoot us a message.

We reserve the right to cancel and refund any order that violates state or local laws — no hard feelings, just compliance.

We do our best, but we’re human. Sometimes prices, titles, or photos might be off. We reserve the right to cancel any order due to errors, even after purchase. If that happens, we’ll contact you and either adjust or refund your payment.

Got questions or issues? Hit us up via the Contact Us page. We’re here to help make things right — or at least point you in the right direction.